Shipping policy

At Beau Lake, we are dedicated to ensuring that our premium products reach you in perfect condition, with a shipping process tailored to the unique needs of each product collection. Below is a detailed breakdown of our shipping and handling policies.

Rigid Paddleboards

For a limited time, Beau Lake is currently offering free shipping on all rigid paddleboards sold in Canada and the United States.

  • Processing Time: Orders for rigid paddleboards are processed within 1-3 business days. Due to the size of these products, they do not ship via traditional couriers.

  • Shipping Method: Rigid paddleboards are shipped via freight carriers to ensure safe and secure delivery. Delivery times typically range from 10-15 business days, depending on your location.

  • Shipping Cost: Shipping products of this quality and size requires special handling and delivery. A flat rate will be applied at checkout and vary by region.

    • Canada: $350

    • United States: $500

    • International: Reach out to info@beaulake.com for rates.

  • Handling: Each paddleboard is thoroughly inspected and securely packaged in protective materials to ensure safe delivery.

Inflatable Paddleboards

For a limited time, Beau Lake is currently offering free shipping on all inflatable paddleboards sold in Canada and the United States.

  • Processing Time: Orders for inflatable paddleboards are processed within 1-2 business days.

  • Shipping Method: Inflatable paddleboards are shipped via standard ground shipping and usually arrive within 1-5 business days across North America.

  • Shipping Cost: Determined by courier-calculated rates at checkout depending on the delivery address.

  • Handling: Inflatable paddleboards are compactly packaged in reinforced boxes, ensuring both ease of transport and protection during shipping.

Apparel

For a limited time, Beau Lake is currently offering free shipping on all apparel sold in Canada and the United States.

  • Processing Time: Apparel orders are processed within 1-2 business days.

  • Shipping Method: Apparel items are shipped via standard ground shipping, with delivery typically within 3-5 business days.

  • Shipping Cost: Determined by courier-calculated rates at checkout depending on the delivery address.

  • Handling: Apparel is carefully folded and packaged in protective, eco-friendly materials to prevent damage during transit.

Accessories

For a limited time, Beau Lake is currently offering free shipping on all accessories sold in Canada and the United States.

  • Processing Time: Accessories orders are processed within 1-2 business days.

  • Shipping Method: Accessories are shipped via standard ground shipping, with delivery typically within 3-5 business days.

  • Shipping Cost: Determined by courier-calculated rates at checkout depending on the delivery address.

  • Handling: Each accessory is securely packaged to ensure it arrives in pristine condition.

Paddles

For a limited time, Beau Lake is currently offering free shipping on all paddles sold in Canada and the United States.

  • Processing Time: Paddle orders are processed within 1-2 business days.

  • Shipping Method: Paddles are shipped via standard ground shipping, with delivery typically within 3-5 business days.

  • Shipping Cost: Determined by courier-calculated rates at checkout depending on the delivery address.

  • Handling: Paddles are carefully packaged to prevent any damage during shipping.

Chairs

  • Processing Time: Orders for chairs are processed within 1-3 business days.

  • Shipping Method: Chairs are shipped via freight or large parcel carriers due to their size. Delivery times usually range from 5-10 business days.

  • Shipping Cost: Determined by courier-calculated rates at checkout depending on the delivery address.

  • Handling: Chairs are carefully inspected and securely packaged to withstand the rigors of freight transport.

Boats

  • Processing Time: Orders for boats are processed within 7-14 business days.

  • Shipping Method: Boats are shipped via specialized freight carriers.

  • Shipping Cost and Delivery Time: Shipping rates and delivery times vary by region and will be calculated by a broker prior to purchase. Our team will contact you with detailed shipping options and costs before finalizing your order.

  • Handling: Boats are thoroughly inspected and packaged using heavy-duty materials to ensure safe transport.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number specific to your product type. You can use this tracking number to monitor the status of your delivery, or contact info@beaulake.com if you require additional updates.

Shipping Issues

  • Lost or Stolen Packages: If your tracking information indicates that your package has been delivered but you have not received it, please contact our customer service team at info@beaulake.com for assistance.

  • Damaged Items: If your order arrives damaged, please contact us immediately with photos of the damage. We will arrange for a replacement or refund.

International Shipping

  • International shipping is available for most products. However, due to size and weight restrictions, some items such as rigid paddleboards and boats may have limited international shipping options. Please contact us at info@beaulake.com for specific information regarding international orders.

Contact Us

If you have any questions or concerns about shipping and handling for specific products, please don’t hesitate to reach out to our customer service team at info@beaulake.com.